Frequently Asked Questions

  • Is the item guaranteed?

    Yes, all hand dryers are guaranteed for 2 years unless otherwise stated. The guarantee does not cover misuse, incorrect fitting or vandalism. In the event of a parts failure please contact us using the contact us form. One of our staff will return to you within 48hrs with simple and clear instructions.
  • I need my item quickly, is this possible?

    Our delivery service is super fast! All orders placed and paid for before 3pm Monday – Friday will be shipped the same day for next working day delivery to mainland UK only. Destinations outside of mainland UK may take a couple of days. Your order will be shipped using DPD tracked service and you will receive a 1 hour delivery window that is text and emailed to you on the morning of delivery so no waiting in!
  • What are the payment options available?

    For your security, all orders placed must go through our secure checkout. Payment methods are Credit or Debit Card, PayPal, Bank Transfer or Cheque.
  • Do you offer discounts on bulk hand dryer purchases?

    We do offer discounts. Multi buy discounts are applied at check out stage.
  • Can you take payments over the phone?

    Due to a high level of card fraud we no longer accept payments over the phone. Please use our secure on line check out.
  • What hand dryer would you recommend for me?

    The answer depends on several factors. Please contact us via our live chat to be connected with an adviser.
  • What are the delivery costs?

    Mainland UK is Free for all orders over £100 (ex VAT). Charges for other destinations can be found on our shipping charges page by clicking here.
  • Where can I find the terms and conditions of the sale?

    Our full terms and conditions can be found by clicking here.
  • How can I contact Blow Motion?

    We love to talk to our customers so please call us on 0800 002 9678. If you would rather email us then its office@blowmotion.co.uk
  • Do I get a VAT invoice?

    Yes, as soon as the sale is completed a VAT invoice will be e-mailed to you.
  • Can I print out the technical date for my customer?

    Yes, most products have a downloadable technical data sheet for you to print off, The data can be down loaded by clicking on the PDF image on the product page screen.
  • What if the answer to my question is not here?

    Please contact us via our contact form, our 0800 number or email.